Manage your membership online
Use the same email address you used to join VIP Club.
- Sign in to your PawsNeedLove customer account.
- Look for Manage Membership and select your VIP membership.
- Choose Cancel membership and complete the confirmation.
The Request VIP cancellation link in your account opens this request form. For self-service cancellation, use Manage Membership or the membership-management link in your VIP email. If neither is available, send the form below.