PawsNeedLove
Returns & Refunds
Last updated: September 9, 2026
PawsNeedLove.com is operated by 2Feet4Pawz - With A Cause, a Nonprofit Corporation. These terms apply to your use of our store and the services described below.
30-day returns
Contact us within 30 days after delivery to request a return. Items must be unused, unworn, unaltered and returned with their original packaging and proof of purchase. Contact us before shipping your return so we can provide the correct destination and instructions.
Exceptions
Personalized items, gift cards and items identified as final sale before purchase are excluded from change-of-mind returns. Unsealed earrings cannot be returned for hygiene reasons. Defective or incorrectly supplied goods remain covered by your applicable rights.
Costs and refunds
You pay tracked return shipping for change-of-mind returns; original delivery charges are not refunded unless required by law. For damaged, defective or incorrect items, contact us promptly with your order number and photos so we can arrange a remedy and cover any required return shipping. Approved refunds go to the original payment method within 10 business days after inspection; your bank may need additional time.
Exchanges and cancellation
Contact us before dispatch to request an order change or cancellation. After dispatch, the return process applies. For an exchange, request a return and order the replacement separately. VIP membership cancellations follow our membership terms. Mandatory consumer rights are unaffected.
Contact & company details
PawsNeedLove
Operated by 2Feet4Pawz - With A Cause
Nonprofit Corporation
Principal office:
54 Watson Blvd, Colorado Springs, CO 80911, United States
Telephone: +1 307 500 4312
Email: voyatea1@gmail.com
Please contact us for return instructions before sending a parcel. The principal office is not automatically the return destination.